Delivery Policy

Every piece of Allure Crafted Silver Jewellery is meticulously handcrafted by skilled artisans in Sri Lanka who take special care to provide you with that distinctive customary finish. So even though you may have to wait a little bit longer to wear your new jewellery, we trust it’ll be worth the wait!

Delivery within Sri Lanka

Free islandwide delivery within 7 working days.

International Delivery

Expedited Mail Services (EMS)

Our team will strive to have your order delivered to you within 15 working days which allows us time to handcraft and ship your precious new jewellery from Sri Lanka.

We offer free delivery for all orders over AU$150, otherwise a AU$15 delivery fee will be included at checkout.

Please note that if your order exceeds AU$1000 you may be subject to pay import duties for your purchase upon its arrival into Australia.

RETURNS POLICY

We know you’ll love your latest Allure Crafted Silver purchase, however if for some reason you need to return your item we’re here to help.

Jewellery can be returned within 60 days of order receipt for a refund.

Returns can only be accepted if:

The item is unused and in its original condition and packaging. All items will be inspected on return and it remains at the discretion of Allure Crafted Silver whether the item will be accepted for refund.

To return your items:

  1. Send us a message with the details for your return as well as a picture of the piece you would like to return
  2. You will then receive an email with your Return Authorisation form and shipping instructions including a returns address.
  3. Place the form inside your parcel along with your items.
  4. Take your parcel to your nearest Post Office.

Note: When returning items back to us, you are responsible for the cost of the return unless the product is faulty. It is also your responsibility to ensure the goods reach our warehouse as we cannot be responsible until they are received. We recommend using a tracked method of postage to ensure your return arrives to us safely.

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