Returns Policy

We know you’ll love your latest Allure Crafted Silver purchase, however if for some reason you need to return your item we’re here to help.

Jewellery can be returned within 60 days of order receipt for a refund.

Returns can only be accepted if:

The item is unused and in its original condition and packaging. All items will be inspected on return and it remains at the discretion of Allure Crafted Silver whether the item will be accepted for refund.

To return your items:

  1. Send us a message with the details for your return as well as a picture of the piece you would like to return
  2. You will then receive an email with your Return Authorisation form and shipping instructions including a returns address.
  3. Place the form inside your parcel along with your items.
  4. Take your parcel to your nearest Post Office.

Note: When returning items back to us, you are responsible for the cost of the return unless the product is faulty. It is also your responsibility to ensure the goods reach our warehouse as we cannot be responsible until they are received. We recommend using a tracked method of postage to ensure your return arrives to us safely.

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